Shoes, Booze, and Smooze – The Zappos Way Of Management

You would think that with a title like this that it would a) have nothing to do with public speaking, and b) have nothing to do with running a billion dollar business. The fact is, Zappos CEO Tony Hsieh uses all three methods and then some to run his billion dollar empire. Although he is naturally shy and wasn’t a great speaker, he has found ways to become a super-star speaker.
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